Symptom
Is there a reminder period for the Pending Approval Notification?
Environment
SAP Successfactors Learning Management System
Reproducing the Issue
1. User assigns a course which has an approval process
2. Manager gets a notification for Pending Approval
3. Manager might have ignored the notification. Is there a chance that we can send out a reminder notification about this?
Resolution
Currently we don't have an option to have a reminder period for the Approval Process Notification.
However, until the manager approves or denies the approval process, he/she will see the warning on his Learning Plan. See screenshot below:
This is the only reminder we have for now regarding the Pending Approvals for a manager.
However, if you're interested, you can also submit this as an Enhancement Request to our Customer Community Portal. Go to "See Also" for a link to the Enhancement Request Process.
See Also
Keywords
Pending Approval Process, Pending, Approval, Notification, Reminder , KBA , LOD-SF-LMS-NOT , Notifications , Problem