Symptom
When assigning an item more than once to a user, the item only appears once in the user's Learning Plan. However, in the admin view, the item appear more than once in the user's "Assigned Items" tab.
Environment
SAP SuccessFactors Learning
Cause
Currently, this is the system's expected behavior.
Resolution
When assigning the same item multiple times for a user, the item will appear multiple times in the "Assigned Items" tab within the user's record inside Learning Administration. However, only one instance of the item will appear in the user's Learning Plan. Once the item is completed, it will be registered in the user's Learning History and unless the other instance of the item has other agenda like a class, both will disappear from the user's Learning Plan.
See Also
2194479 - Why are learning items duplicated in both assigned and learning history?
2532465 - Two records for the same item in User's Assigned Items
Keywords
sap, sf, success, factors, lms, learning, more than once, two, times, Twice, Multiple, Learning Plan, Assigned Items, Do not Appear, manually, assign, assignment profile, duplicate , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-ITE , Items , Problem