Symptom
Admin tries to edit an item and gets the validation error:
componentVO.processDefinitionID
Environment
SAP Successfactors Learning Management System
Reproducing the Issue
1. Admin opens an Item
2. Edit the item
3. Get validation error: componentVO.processDefinitionID
Cause
According to Engineering, this error could be related to the Approval Process. The Admin who's trying to edit the Item does not have the appropriate workflow for Approval Process.
Resolution
1. Check if the Item in question has an Approval Process associated with it.
2. If the Item has an Approval Process, make sure that the role assigned to the Admin has the "View Approval Process" workflow.
Approval Process related workflows are missing from Admin role. While saving the changes on the Item, the system is checking whether Approval Process is associated to item. Since the Admin does not have the ability to "View" the approval process, the approval process associated to the item is being missed by the system when the particular Admin tries to save the changes he/she made.
Keywords
componentVO.processDefinitionID, LMS, Learning, Management, System, Admin cannot edit item, Cannot edit Item, Edit, Item, Validation Error, Cannot Edit, Admin , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem