2603653 - How do I change the System Owner (system administrator / admin) in SAP Analytics Cloud (SAC)?

• How do I change the system owner (system administrator / admin) in SAP Analytics Cloud (SAC)?
• The assigned system owner (system administrator / admin) for SAP Analytics Cloud has left the organization and they need to reassign it to someone else. How would they go about that?

• SAP Analytics Cloud license purchased, but can't login to the system.

SAP Analytics Cloud 

• Preferred solution is to follow Transferring the System Owner Role
• Please note - It is not possible to transfer the System Owner role to a user who has not logged on for the first time yet.
• If the System Owner cannot access a new SAP Analytics Cloud system you can contact your Account Manager and request to change the Contact IT person in your contract.
• You can't request the change via Product Support case as Product Support cannot authenticate that you are authorized to request that change.

• KBA 3266477 - How to change the System Owner user in a SAP Data Warehouse Cloud tenant?
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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