Symptom
- When opening the Sales Order or the Invoice XXX (XXX represents the ID of the Sales Order or the Invoice), the document shows the error 'VAT Registration Number missing for Account ABC (ABC represents the ID of the Account).
- However, in the items tab, in the Taxes sub tab, you can see that a VAT number is entered for the items.
Environment
SAP Business ByDesign
Reproducing the Issue
We will use the example of a Sales Order:
-
Go to the Sales Orders Work Centre.
- Go to the Sales Orders View.
- Show All Orders and enter XXX in the Find Field (XXX represents the ID of the Sales Order).
- Navigate to the Items Tab.
- Select a line item and navigate to the Taxes sub tab.
- You can see that a VAT number is maintained for the Customer’s Tax registration information.
Cause
The error occurs because the VAT number maintained in the Sales Order is an old VAT number which is no longer maintained in the account master data. The VAT number was since changed in the account master data.
Resolution
- Go to the Sales Orders Work Centre.
- Go to the Sales Orders View.
- Show All Orders and enter XXX in the Find Field (XXX represents the ID of the Sales Order).
- Click on View All.
- Perform a dummy change with any of the data of the Sales Order.
- Click Save.
The Save will re-trigger the tax determination and the error will be resolved.
Keywords
Sales Order, VAT number missing, account master data, Fehler in der Prozesskommunikation, 'Umsatzsteuer-Identifikationsnummer fehlt für Kunde', Kundenstammdaten; Customer Invoice; Invoice; , KBA , sales order , account master data , vat number missing , AP-SLO-SO , Sales Order , AP-CI-CI , Customer Invoice , How To