2604215 - EIS Data Load is Failing with DIM Import Export Processor Computation error

Symptom

User is loading data into SAP Enterprise Inventory and Service-Level Optimization (EIS) < version 6.10.1 (6.10 SP1) and it is failing with the following errors found within the SmartOps application log.

EST ERROR DataLoaderGatewayWorkerThread com.smartops.processors.Mipo32ProcessorManager applyOne Problem with import or export processors!
com.smartops.processors.ProcessorException: Problem with import or export processors!

Caused by: com.smartops.demand_intelligence.core.DimComputationException: DIM computation failed
at com.smartops.demand_intelligence.core.DimComputationTask.execute(DimComputationTask.java:118)
at com.smartops.tasks.AbstractTask.run(AbstractTask.java:508)
at com.smartops.scenario.automaton.ScenarioStateMachineImpl.apply(ScenarioStateMachineImpl.java:242)

Environment

SAP Enterprise Inventory and Service-Level Optimization (EIS) versions less than 6.10.1

Product

SAP Enterprise Inventory Optimization 6.3 by SmartOps ; SAP Enterprise Inventory Optimization 6.7.2 by SmartOps ; SAP Enterprise Inventory Optimization 6.8 by SmartOps ; SAP Enterprise Inventory Optimization 6.9 by SmartOps ; SAP Enterprise Inventory and Service-Level Optimization 6.10

Keywords

SmartOps, EIS, EIO, MIPO, DIM, computation, import, export, processor, FIND_FIRST_SALES_PERIOD, load, data, processor settings , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , Problem

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