SAP Knowledge Base Article - Public

2604316 - LMS: Invalid path /user/learning/icontent error message hen launching content


When launching a course, the following error comes up:



SuccessFactors Learning Management System (LMS)

Reproducing the Issue

1.) On the users Learning Plan, launch the course

2.) User is getting the invalid path error once the course is launched


The filepath is incorrect


1.) Click on Content

2.) On Content Object tab, search for the Content ID

3.) Edit the Content

4.) Click on the Launch Method tab

5.) Update the filename from:

to: /learning/user/onlineaccess/

(NOTE: just add /learning/user/onlineaccess/ at the beginning of the course filename)

6.) Apply Changes

7.) Launch the course again

8.) The course should launch successfully this time.


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SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805