Symptom
When launching a course, the following error comes up:
Environment
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
1.) On the users Learning Plan, launch the course
2.) User is getting the invalid path error once the course is launched
Cause
The filepath is incorrect
Resolution
1.) Click on Content
2.) On Content Object tab, search for the Content ID
3.) Edit the Content
4.) Click on the Launch Method tab
5.) Update the filename from: icontent.do?Course=CUSTOM&url=/self-managed/xxxx/index_lms.html
to: /learning/user/onlineaccess/icontent.do?Course=CUSTOM&url=/self-managed/xxxx/index_lms.html
(NOTE: just add /learning/user/onlineaccess/ at the beginning of the course filename)
6.) Apply Changes
7.) Launch the course again
8.) The course should launch successfully this time.
Keywords
content error, error when launching couse, Invalid path /user/learning/icontent , KBA , LOD-SF-LMS-CNT , Content , Problem