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2604344 - EPM General error <html><head><link rel="icon" type="image/ico" when using wrong / incorrect password for EPM Add-in

Symptom

  • If you have a web based identity provider (IDP) enabled (for example Okta or Windows ADFS) for authentication and you enter the wrong user / incorrect credentials / password in the SAP EPM Add-in, the following error occurs:
  • EPM General error
    <html><head><link rel="icon" type="image/ico" href="/sap/public/bc/ur/Loginiassets/favicon ico"; <styletype ="text/css") ...


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Environment

SAP Business Planning and Consolidation, version for SAP NetWeaver

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP NetWeaver 7.5

Keywords

Error Screen Box at Logon Does Not State Issue, ADFS, When entering the user name or password incorrectly or when a user's account is locked, the user received an EPM - General Error.  The error description consists of logic and does not clearly say to the user what the issue is. , KBA , error screen box at logon does not state , issue , EPM-BPC-NW-LGN , Logon , EPM-XLS , EPM Excel Client , Problem

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