SAP Knowledge Base Article - Public

2604721 - Silverlight Deprecation in SAP Hybris Cloud for Customer


As of 1802 the Silverlight User Interface is deprecated. This means, that any Work Centers, that are not related to Administration functionality, will not be supported by SAP. Any issues encountered in these screens

(e.g. Accounts, Sales Leads) in the Silverlight mode only, will not be fixed.


Cloud for Customer 1802 and higher

Reproducing the Issue

Various errors, that appear in the Silverlight mode only.


Silverlight is deprecated since 1802.


It is recommended to use HTML5 and the responsive UI instead.


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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions