SAP Knowledge Base Article - Preview

2604786 - Error Message 'Length of Subject Exceeded Allowed Number of Characters' is Displayed When Trying to Reply to a Ticket

Symptom

When trying to reply to a Ticket, the system displays the following Error:

'Length of subject exceeded allowed number of characters.'


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

Error Subject E-Mail Email Exceed character limit , KBA , title length can´t exceed 128 characters , LOD-CRM-SRP , Service Request Processing , Problem

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