SAP Knowledge Base Article - Public

2604827 - National ID Shown Below Text Box - Manage Pending Hires


  • The National ID isn't in the text box, it's under it
  • When hiring via Manage Pending Hires, the Social Security number is being displayed below the text box
Image from a Demo Instance

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  • SAP SuccessFactors HCM Core
  • Employee Central
  • Manage Pending Hires


In this scenario, there was a rule located in Manage Business Configuration > nationalIdCard ,which when removed allowed the SSN to populate the text box as expected:

Image from a Demo Instance

75825 a Capture.PNG


Repair or remove the rule.


SF , success factors , EC , national id card , SSN wrong spot , place , incorrect location , underneath , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions