Symptom
- The National ID isn't in the text box, it's under it
- When hiring via Manage Pending Hires, the Social Security number is being displayed below the text box
Environment
- SAP SuccessFactors HCM Core
- Employee Central
- Manage Pending Hires
Cause
In this scenario, there was a rule located in Manage Business Configuration > nationalIdCard ,which when removed allowed the SSN to populate the text box as expected:
Image from a Demo InstanceResolution
Repair or remove the rule.
Keywords
SF , success factors , EC , national id card , SSN wrong spot , place , incorrect location , underneath , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions