2604834 - Shutdown of ASE hangs - SAP ASE for Business Suite

• Shutdown ASE in command line (ISQL) or through the Windows service hangs.
• Check sp_who there is AUDIT PROCESS in sleeping status and here is the stacktrace of the audit process:
  1> dbcc stacktrace(SPID)
  2> go
  A SHUTDOWN command is already in progress. Please log off.
  Start dbcc stacktrace...
  pc: 0x00000000005D7362 upsleepgeneric+ 0x2b2 (0x0000000000000000,
  0x0000000000000000, 0x0000000000000000, 0x0000000000000000)
  pc: 0x00000000005D7362 upsleepgeneric+ 0x2b2 (0x0000000000A3C6B5,
  0x000003668BBE8412, 0x000000015D444000, 0x0000000000000029)
  pc: 0x0000000000000000 SymGetSymFromAddr64 error 126()
  dbcc stacktrace finished.
  DBCC execution completed. If DBCC printed error messages, contact a user with
  System Administrator (SA) role.
• In the Event viewer of Windows you may see the following message:
  Error 1053: The service did not respond to the start or control request in a timely fashion
• In the ASE error log you may see the following message:
  00:0002:00000:00023:2018/01/21 11:56:03.62 kernel  Job Scheduler Task state set to stop
  00:0003:00000:00034:2018/01/21 11:56:03.64 kernel  found active spid <spid>.
  00:0004:00000:00034:2018/01/21 11:56:13.59 kernel  found active spid <spid>.
  00:0004:00000:00034:2018/01/21 11:56:23.65 kernel  found active spid <spid>.
  ...
  A SHUTDOWN command is already in progress. Please log off.

• SAP Adaptive Server Enterprise (ASE) 16.0 SP02 PL03 for Business Suite or higher
• Windows Server Platform

shutdown, hang, stuck, in progress, audit, ASE, SYBASE, 1053, AUDIT PROCESS , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem