SAP Knowledge Base Article - Public

2604948 - Compensation Metric Panel doesn't consider inelgible employees

Symptom

Compensation Metric Panel doesn't consider inelgible employees even though they are showing on the form.

Environment

  • SAP SuccessFactors HCM Core
  • Talent Management
  • Compensation

Reproducing the Issue

  1. Users are ineligible for merit (either through the UDF or eligibility rule)
  2. You have configured to show ineligible users on the worksheets, but they are not considered in the metrics panel.

Resolution

This is the expected behavior of the system. The metrics panel doesn't consider the employees who are ineligible for merit.

Keywords

wrong number on metrics panel, SF, success factors , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors Compensation all versions