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SAP Knowledge Base Article - PreviewSymptom
You are unable to see social media interactions under the Interactions facet of a ticket in the Fiori Client.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Social Media; Tickets; Interactions; Fiori ; RUI ; Facebook ; Twitter ; Youtube ;social interaction , KBA , LOD-CRM-SRP , Service Request Processing , How To
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