Symptom
Purchase Order A status is Finished even when the Supplier Invoice X is not posted successfully and has the status Exception. (A refers to purchase order ID; X refers to supplier invoice ID)
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to Supplier Invoicing work center.
- Select Invoices and Credit Memos view.
- Search for the document X (status is Exception).
- Click Edit >> View All.
- Navigate to Document Flow tab.
Status of purchase order is Finished.
Cause
When the Supplier Invoice X is created and Saved/Posted, an official entry has been made in the system for the corresponding purchase order. The Exception status occurs only when the user tries to Post the invoice with some incorrect data. This means that the official invoice is created but due to some inconsistencies, the user is unable to post. Once the inconsistencies are rectified, the document will be posted.
If incase the document has been Cancelled or Voided, then the status of the purchase order is automatically set to Follow Up Document Created if the delivery is completed.
If the purchase order has been partially invoiced, the status of the purchase order is still Follow Up Document Created only because all the quantity is not used up for invoicing and there is no official document created for all the ordered and delivered quantities.
Resolution
This is the expected system behavior.
Keywords
PO status, Purchase order status is Finished, Purchase order status incorrect, , KBA , AP-SIP-SIV , Supplier Invoice , Problem