Symptom
Purchase Order status is Finished even if the Supplier Invoice is not Posted successfully.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Go to Purchase Orders view.
- Search for the relevant purchase order ID.
Its status is 'Finished'.
Now checking the Supplier Invoice linked to this Order:
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for the relevant Invoice ID.
Its status is 'In Exception'.
It wasn't expected to have a Finished purchase order if its invoice is not Posted.
Cause
When the Supplier Invoice is created and saved/posted, an official entry has been made in the system for the corresponding Purchase Order. The Exception status occurs only when the user tries to post the Invoice with some incorrect data. This means that the official Invoice is created but due to some inconsistencies, the user is unable to post it. Once the inconsistencies are rectified, the Invoice will be posted.
If in case the Invoice has been cancelled or voided, then the Purchase Order status will be automatically set to Follow-Up Document Created (if the delivery is completed).
If the Purchase Order has been partially invoiced, its status is still Follow-Up Document Created (only because all the quantity is not used up for invoicing and there is no official document created for all the ordered and delivered quantities).
Resolution
This is the expected system behavior.
Keywords
PO status, Purchase order status, Finished, supplier invoice, in exception, exception , KBA , AP-SIP-SIV , Supplier Invoice , How To
SAP Knowledge Base Article - Public