2605245 - How to Add a Title in C4C Which is Present Only in an On-Premise System

A common title (other than 'Mr' or 'Ms') e.g. 'Mrs' etc. is maintained in  ERP or another external system but not in C4C.

SAP Hybris Cloud for Customer

Send account details to C4C with a <formOfAddress> other than 'Ms' or 'Mr'.

A common title other than 'Ms' or 'Mr' is used in an external system, and is required for data which is replicated between systems.

Task 1: Update C4C Title Configuration:

1. Go to the Business Configuration work centre and navigate to the Overview Facet.
2. Search for Business Partners.
3. Open the General Business Partners activity.
4. Click on Maintain Titles.
5. Click Add Row.
6. Add Mrs to a Female row with a Z Value.

Task 2: Update Code List Mapping:

1. Go to the Business Configuration work centre and navigate to the Overview Facet.
2. Search for Code List Mapping.
3. Select the Local Data Type FormOfAddressCode.
4. In the Code List Mapping Rule Section click on the Add Row button.
5. For the Mapping Rule set Local and Remote Codes are Equal.
6. This populates all possible values in the Code List Mapping section.
7. Change the Mapping Rule to Map Individual Codes.
8. Enter an appropriate External Code for the new Title created in Task 1.

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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions