SAP Knowledge Base Article - Public

2605277 - Adding Address Information Results in Duplicate Country Values Appearing in the Country Field

Symptom

  • When you try to add a home address, you will find that the country field displays duplicate countries.
  • Strange behavior when trying to add home address, you will not see all of the configured home address fields are displayed in the UI.

Environment

Employee Central - Personal Information

Reproducing the Issue

1. On the home address portlet, click the edit icon and try to add home address, only address type and country fileds are avaialble.

2. When you click on country field, notice that the country list is duplicated.

WhenEditingOrAddingHomeAddress2imagesdemo.png

Cause

This issue is caused by using an incorrect data type of Picklist on the Country field in the HRIS Element HomeAddress and referencing the ISOCountryList picklist.

DataTypePicklistdemo.png

Resolution

Remove the picklist and set to "No Selection", remove the type of reference object and set to "No Selection". Once you save, the data type will change to string.

DataTypeStringDemo.png

Keywords

Duplicate Country, Duplicate Countries, Home Address, Home Address Country , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions