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2605373 - Client device cannot register to an SMP MBO runtime server.

Symptom

  • Client device cannot register to an SMP MBO runtime server.
  • Rex client log shows:
    SUPApplicationRuntimeException, error @ registerApplication 552 SUPApplicationError_START_SESSION_FAILURE.MessagingClientException,
    {
        ErrorCode = 552;
        ErrorMessage = "";
    }
    2018-02-16 11:47:42.643185+0000 SampleREx[267:8209] Registration Failed
  • Client moca log shows:
    16T114742.637444, T1, MclServerRmiCalls: addDeviceRegistration failed. Error: 552, Message:
    16T114742.647943, T2, ThreadID = 1876717568 maps to short thread id T2
    16T114742.648233, T2, OAPI:
    THREAD:{0x1c08782c0} TIMESTAMP:2018-02-16 11:47:42.643 ERROR=fail in SUPApplication--registerApplication: SUPApplicationRuntimeException:error @ registerApplication 552 SUPApplicationError_START_SESSION_FAILURE


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Environment

  • SAP Mobile Platform SDK  => 3.0 SP16
  • SAP Mobile Platform MBO Runtime Server  =>3.0 SP13 PL02
  • Apple iOS11 client

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0

Keywords

SMP  MBO Registration SUPApplicationError_START_SESSION_FAILURE , KBA , MOB-ONP-MSG , SAP Mobile On Premise Messaging Server , Problem

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