SAP Knowledge Base Article - Public

2605552 - Company Settings Enhanced to Disable Reporting an Incident Only for the Business Users


You are an administrators and want only your business role to have "Report an case", in other words, you do not want this feature available for the entire company.


SAP Hybris Cloud for Customer 1802 / 01 and future versions.


The option Disable Report case has been enhanced to hide the Report an case menu option only for the business users, Administrators will be able to report cases even when this flag is enabled.

See Also

For more information, please check the section "Company Settings Enhanced to Disable Reporting an case Only for the Business Users" for What's New documentation.


Report an case; Administrator; Restriction; HTML5; Fiori; RUI; , KBA , AP-LM-SPC-INC , Incident Handling , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions