SAP Knowledge Base Article - Public

2606330 - VLS Class error "VLS Error Code: execute() failed"

Symptom

When registering a user to a VLS Class, the following error is generated:

User [*******] could not be registered in the VLS event. Please note the error code and contact your VLS administrator.

VLS Error Code: execute() failed

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Under Learning Activities go to Class
  2. Select a VLS Class
  3. Enroll a user to VLS Class
  4. Error appears

Cause

The Instructor linked to the Class does not have an Email Address entered in the Email Address field.

Resolution

  1. Navigate to People > Instructors
  2. Select and Edit Instructor linked to the Class
  3. Update the Email Address field and Apply Changes
  4. Register the user again and the error should now be resolved.

See Also

2341420 - LMS VLS (Virtual Learning Session) Knowledge Support and Tips

Keywords

VLS, Validation Error, integration, execute failed(), Instructor, , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions