SAP Knowledge Base Article - Preview

2606457 - Basic Search on Ticket Over View Screen

Symptom

Certain words when searched on Basic Search of Ticket Over View List Screen do not fetch any records


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket Description, Internal Notes, Search, Service , KBA , LOD-CRM-TXT , Text Analysis , How To

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