SAP Knowledge Base Article - Public

2606876 - How to request a license key for SAP Crystal Reports - SAP ONE Support Launchpad / SAP for Me


  • Installation key for Crystal Reports.
  • How do I create a Crystal Reports license key?
  • SAP Crystal Reports installer asking for a license key
  • Steps to generate license keys for SAP Crystal Reports
  • How to generate an installation keycode for SAP Crystal Reports


  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016       
  • SAP Crystal Reports 2020
  • SAP for Me > License Keys
  • SAP ONE Support Launchpad > License Keys


To generate a license key for SAP Crystal Reports, do the following:

  1. Go to License Keys
  2. Select/Search for the installation number
  3. Click: + Add System
  4. Enter the system data as follows:
    • Product: SAP Crystal Reports
    • Version: SAP Crystal Reports 2016 (or select the appropriate version from the drop-down, e.g. 2020, 2016, 2013, 2011)
    • System ID: Enter any 3 alphanumeric characters starting with a letter A-Z (e.g. "C16")
    • System name: Optional
    • System type: Select from drop-down (e.g. Development, Test, Productive..)
    • Operating System: Select from drop-down if not pre-populated (e.g. Microsoft Windows)
  5. Click Continue
  6. Click + Add License Key
    • Material: Select from drop-down list (Note: the "Licensed" number is the total quantity licensed for that particular license material)
    • Version: Select the version you need (Note: the "Remaining number" is the amount you can create a license key for)
    • Number of Licenses: Enter an amount up to the "Remaining" quantity
  7. Click Add
  8. Repeat Steps 6-7 if you want to generate additional license keys for the same product and version
  9. Select the license keys from the list
  10. Click Generate
  11. The license key will be generated immediately so you can copy and use it during the SAP Crystal Reports software installation

    See Also

    • Crystal Reports Viewer does not require a license key. 
    • For SAP Crystal Server license keys (formerly Crystal Reports Server) see KBA 2611105.
    • For issues generating license keys, create a case for component XX-SER-LIKEY-BOJ and include screenshots of the steps and any error messages. Please include the installation number, product and version, as well as the license materials (and quantities). 
    • For more information on generating license keys, access the License Key Help page, SAP BusinessObjects tab as well as the SAP BusinessObjects Solutions License Keys step-by-step guide.


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    SAP Crystal Reports all versions