SAP Knowledge Base Article - Preview

2607103 - How To: Territory Access to Sub-Territories of the User's Territory Without Assigning the User to the Sub-Territories

Symptom

You have assigned your user to a Territory ABC but not to the Sub-Territories DEF and XYZ (ABC represents a territory; DEF and XYZ stand for sub-territories of ABC). Your user's Access Restriction is set for Territories and is valid.

When creating Opportunities, you can only select Accounts with Territory ABC; but you do not have access to Accounts with the sub-territory DEF and XYZ.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

territory, sub-territory , KBA , access restriction , sub-territory , territory , LOD-CRM-PM-SLS , C4C Product Management - Sales , LOD-CRM-TM , Territory Management , How To

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