Symptom
When trying to generate a 360 report with the All Except Self and All categories from the Detailed 360 Report Graphical Summary tab or the 360 Executive Review, the columns cannot be located for selection.
Environment
SAP SuccessFactors 360 Multi-Rater
Reproducing the Issue
-
Go to Performance > 360 Executive Review
- Search for a user and open the form
- Click on Detailed 360 Report
- See the behavior rating categories All Except Self and All
- Go to Home > Reporting
- Try to create a 360 Multi-Rater Subject report with the same columns, but they cannot be found
OR
-
Go to Home > Performance
- Search for a user and open the form
- Click on Detailed 360 Report
- See the behavior rating categories All Except Self and All
- Go to Home > Reporting
- Try to create a 360 Multi-Rater Subject report with the same columns, but they cannot be found
Cause
Expected behavior
Resolution
The Detailed 360 Report is a static report which groups ratings by the All Except Self and All categories. The system calculates the rating and average rating for each participant’s form based on the rating provided on behaviors/competencies. Reports pull ratings directly from the categories available in the Evaluation Summary section of the form, not the Detailed 360 Report. Therefore, it does not group the values in the All Except Self and All categories.
The system will calculate the competency rating within each participant’s form based on the rating provided on the behaviors. For example, if the competency has 5 behaviors and the participant gives the following ratings:
- Behavior A: 2
- Behavior B: 2.5
- Behavior C: 3
- Behavior D: unrated
- Behavior E: 2
The competency rating is calculated as (2+2.5+3+2)/4 = 2.4107.
Then, the system will calculate the competency average rating based on the competency ratings of each participant. For example, if the form has 3 participants and these are the competency ratings based on the calculation explained above:
Participant
Behavior A
Behavior B
Behavior C
Behavior D
Behavior E
Competency Rating
Participant 1
2
2.5
3
unrated
2
2.4107
Participant 2
3
unrated
unrated
2
2.5
2.5000
Participant 3
2.5
2
3
2
unrated
2.3750
The competency average rating is calculated as (2.4107+2.5000+2.3750)/3 = 2.42856.
Keywords
Success Factors, SF, MTR, Multi Rater, Detailed 360 Report, ratings, rating, competency avg rating, competency rating, behavior, behaviors, different, ad hoc, Report, Reporting, All but Self, form, discrepancy, KM-17139 , KBA , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-MTR-FRM , Forms and Templates , Problem