SAP Knowledge Base Article - Public

2607164 - Unable to Locate 'All Except Self' or 'All' Categories in a 360 Report

Symptom

When trying to generate a 360 report with the All Except Self and All categories from the Detailed 360 Report Graphical Summary tab or the 360 Executive Review, the columns cannot be located for selection.

Environment

SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Go to Performance > 360 Executive Review
  2. Search for a user and open the form
  3. Click on Detailed 360 Report
  4. See the behavior rating categories All Except Self and All
  5. Go to Home > Reporting
  6. Try to create a 360 Multi-Rater Subject report with the same columns, but they cannot be found

OR

  1. Go to Home > Performance
  2. Search for a user and open the form
  3. Click on Detailed 360 Report
  4. See the behavior rating categories All Except Self and All
  5. Go to Home > Reporting
  6. Try to create a 360 Multi-Rater Subject report with the same columns, but they cannot be found

Cause

Expected behavior

Resolution

The Detailed 360 Report is a static report which groups ratings by the All Except Self and All categories. The system calculates the rating and average rating for each participant’s form based on the rating provided on behaviors/competencies. Reports pull ratings directly from the categories available in the Evaluation Summary section of the form, not the Detailed 360 Report. Therefore, it does not group the values in the All Except Self and All categories.

The system will calculate the competency rating within each participant’s form based on the rating provided on the behaviors. For example, if the competency has 5 behaviors and the participant gives the following ratings:

  • Behavior A: 2
  • Behavior B: 2.5
  • Behavior C: 3
  • Behavior D: unrated
  • Behavior E: 2

    The competency rating is calculated as (2+2.5+3+2)/4 = 2.4107.

    Then, the system will calculate the competency average rating based on the competency ratings of each participant. For example, if the form has 3 participants and these are the competency ratings based on the calculation explained above:

     Participant

     Behavior A

     Behavior B

     Behavior C

     Behavior D

     Behavior E

     Competency Rating

     Participant 1

     2

     2.5

     3

     unrated

     2

     2.4107

     Participant 2

     3

     unrated

     unrated

     2

     2.5

     2.5000

     Participant 3

     2.5

     2

     3

     2

     unrated

     2.3750

    The competency average rating is calculated as (2.4107+2.5000+2.3750)/3 = 2.42856.

Keywords

Success Factors, SF, MTR, Multi Rater, Detailed 360 Report, ratings, rating, competency avg rating, competency rating, behavior, behaviors, different, ad hoc, Report, Reporting, All but Self, form, discrepancy, KM-17139 , KBA , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-MTR-FRM , Forms and Templates , Problem

Product

SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Workforce Analytics all versions