Detailed 360 Report ratings are not showing the same values as in Adhoc Report.
SAP SuccessFactors 360 Multi-Rater
Reproducing the Issue
Go to Performance > 360 Executive Review
- Search for an user and open the form
- Click on Detailed 360 Report
- Take note of the ratings
- Go to Adhoc report and open your 360 Multi-Rater Subject report
The ratings in the Adhoc report are different from the Detailed 360 report.
- The Detailed 360 Report available in 360 Executive Review page is a static report, which groups the ratings by two categories: "All but Self" and "All".
- The system calculates the competency rating for each participant’s form based on the rating provided on the behaviors, and the competency average rating based on the competency ratings of each participant.
- Adhoc does not pull the information from the Detailed 360 Report, it pulls directly from the 360 form. The Adhoc report pulls the ratings directly from the categories available in the Evaluation Summary section of the form. Therefore, it does not group the values in those two other categories ("All but Self" and "All").
- The system will calculate the competency rating within each participant’s form based on the rating provided on the behaviors. For example, if the competency has 5 behaviors and the participant gives the following ratings:
- Behavior A: 2
- Behavior B: 2.5
- Behavior C: 3
- Behavior D: unrated
- Behavior E: 2
The competency rating is calculated as (2+2.5+3+2)/4 = 2.4107.
Then, the system will calculate the competency average rating based on the competency ratings of each participant. For example, if the form has 3 participants and these are the competency ratings based on the calculation explained above:
The competency average rating is calculated as (2.4107+2.5000+2.3750)/3 = 2.42856.
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