Symptom
You run the Curriculum Connector, but it fails and by checking Connector Log Details, you see this error:
Record to be Rejected since ref value for Item was NOT found
Also, the Connector Run Details shows the error code 1102 - Entity does not exist:
Environment
SuccessFactors LMS
Reproducing the Issue
- Run the Curriculum Connector.
- Click 'View Results'
- Click 'View Logs' to see the error "Record to be Rejected since ref value for Item was NOT found"
- Also in the 'View Results' page, click "View Details" to see the error code 1102.
Cause
The item does not exists or, one of the item details is incorrect and the connector is not finding the item with the information provided in the connector file.
Resolution
Check the Item Details and the connector file again to see if all details are correct. To reproduce the error presented in this KBA, it was provided the wrong ComponentTypeID.
In the connector file, this is indicated by the column CPNT_TYP_ID.
Keywords
curriculum connector, exception, error code 1102 , KBA , LOD-SF-LMS-CON , Connectors , Problem