Symptom
When an Opportunity is opened the error message 'Unit of Measure is Missing' is triggered.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
-
Go to the Sales work center.
- Go to the Opportunities view.
- Open Opportunity ABC (ABC represents the Opportunity ID).
- The error message 'Unit of Measure is Missing' is triggered.
Cause
You have a Product added to the Products facet of the Opportunity ABC but you have not maintained a Unit of Measure.
Resolution
-
Go to the Sales work center.
-
Go to the Opportunities view.
-
Open the Opportunity ABC.
- Go to the Products facet.
- Select the Edit button.
- Select a value from the drop down list in the Quantity field.
- Select the Save button.
- Error message is no longer triggered.
Keywords
Sales, Opportunities, Product, Unit of Measure is Missing , KBA , LOD-CRM-OPP , Opportunity Management , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions