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SAP Knowledge Base Article - PreviewSymptom
In the General Settings of your event you set Personalise tickets; ticket user must be recorded to 'Yes', but even after personalising tickets in the shopping cart the system throws the following error message: "You have not yet personalized tickets that need to be personalized."
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Environment
SAP Event Ticketing
Product
SAP Event Ticketing, cloud edition all versions
Keywords
IS-SE-ET, Kaufberechtigungen, Personalisierung, nachträglich, subsequent, matrix, Personalisierungspflicht, später, Kundendatensatz zuordnen, Sie haben Tickets, die eine Personalisierung benötigen, noch nicht personalisiert, , KBA , IS-SE-ET , SAP Event Ticketing , Problem
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