Symptom
- Unable to generate PDF document
- Can’t download PDF document
- Nothing happens when the Download button is pressed
Environment
Employee Central - Document Generation
Reproducing the Issue
- Navigate to Generate Document.
- Fill out the required fields and select PDF for Document Type.
- Click Download.
- The document does not download.
Cause
The document templates were exported from a different instance and then used in the current instance. The document cannot be generated as the image associated with the document cannot be found.
Resolution
Upload the images associated with the document template again and attempt to download the document.
Keywords
Document, document generation, pdf, download, ECT-92296 , KBA , download , document , pdf , document generation , LOD-SF-EC-DOC , Document Generation , Problem
Product
SAP SuccessFactors HCM Core 1805