SAP Knowledge Base Article - Preview

2607729 - Tips on creating a SuccessFactors support case - SAP for Me

Symptom

  • How to submit a SuccessFactors ticket
  • Report a case for SuccessFactors product
  • Report a case 
  • How to create a support case for SuccessFactors
  • What details would be best to include in a SuccessFactors Ticket?


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Environment

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors Employee Central Payroll, third-party data integration tool all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Employee Central integration to SAP Business Suite all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors HCM, integration for SAP ERP all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Mobile all versions ; SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Succession & Development all versions

Keywords

SF, message, smp, creation, HybridChecksSet, cloud, CloudFlag, missing cloud authorization, missing basic cloud authorization, authorization needed for successfactors, basic cloud authorization, cloudauth, displayclouddata, ODCPITSF , support case , cases , messages , ticket , tickets , , KBA , XX-SER-FORME , SAP for Me , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EP , People Profile , How To

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