SAP Knowledge Base Article - Public

2607738 - Manage Role-Based Permission Access Is Not Visible


Manage Role-Based Permission Access is not visible though I have full admin access.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Successfactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Click on Set User Permissions
  3. Manage Role-Based Permission Access will not be visible. 

Manage Role based permission access_1.PNG


Manage Role-Based Permission Access will be visible only for the usernames created from provisioning system. For example SFADMIN, adminsf etc., These credentials will be initially shared to you either from support or from partners.


  1. Identify an admin user created from backend > Either login from that account or proxy that user. 
  2. Go to Admin Center > click on Set User Permissions> Manage Role-Based Permission Access. 
  3. Check the tick mark symbol under Allow access to this page. 

Manage Role based permission access.PNG

See More details on SAP Help Granting Administrators Access to RBP

Warning : If a user with the  permission of "Manage Role-Based Permission Access" is deactivated and this permission is granted through static group, the permission will not be available after re-activation. If it is granted though dynamic group, the permission will still be available.


Manage Role-Based Permission Access , PLA-6367 , Manage Role Based Permission , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT , Platform Foundational Capabilities , How To


SAP SuccessFactors HXM Suite all versions