Symptom
When Employee Central is accessed from an email while on a mobile device, the following message is seen:
You can view this link in your browser or on the SuccessFactors App. Which would you prefer?
View in the App
View in the Browser
Image from a Demo Instance
Environment
- SAP SuccessFactors HCM Core
- Employee Central
- Mobile
Cause
This is expected behavior and cannot be disabled.
Resolution
- This message is normal whenever accessing Employee Central on a mobile device which does not already have the SuccessFactors mobile application installed.
- The message provides the opportunity to install the mobile application if it is preferred over accessing Employee Central via the mobile browser.
- Seeing this message does not mean the mobile application has been installed/enabled for a SuccessFactors instance.
Keywords
SF , success factors , EC , phone , iphone , android , KBA , LOD-SF-EC-MOB , Employee Central Mobile , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions