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SAP Knowledge Base Article - PreviewSymptom
When trying to simulate a Phone Call in Fiori using the CTI Adapter, the incoming call is not shown.
The Call simulation in HTML5 works fine.
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Environment
SAP Hybris Cloud For Customer
Product
SAP Cloud for Customer add-ins 1802
Keywords
CTI Fiori RUI Live Activity Configuration Incoming Call , KBA , rui , cti , inbound , LOD-CRM-LA , Live Activity , How To
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