SAP Knowledge Base Article - Public

2608124 - Cannot Select Country While Creating DRTM - Employee Profile in Manage Data

Symptom

Cannot Select Any Country While Creating DRTM - Employee Profile in Manage Data

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

1. Manage Data

2. Under Manage Data -> Create new Search ->Search DRTM Employee Profile
3. Result: There were no results

Cause

1. Go to Manage Data
2. Select Country- Example: ISREAL
3. Set Data Retention Enabled= NO

Resolution

1. Go to Manage Data

2. Select Country- Example: ISREAL

3. Set Data Retention Enabled= YES

Check configuration

1. Manage Data
2. Under Manage Data-> Create new search->search DRTM employee profile
3. Result Country: ISREAL

Keywords

DRTM,Data Retention Time Management, MDF, Country, DRTM-Employee Profile, Manage Data , KBA , LOD-SF-EC-PSI , Security , LOD-SF-PLT-PRG , Self Service permanent purge/ reactivation script , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions