Callbacks to customers appear to be made out in random order
- Business needs calls to be made out from oldest to newest
SAP Contact Center 7.0
SAP Contact Center, on-premise edition 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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