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SAP Knowledge Base Article - PreviewSymptom
- On STC01, task "Check connectivity and credentials to SAP Support Portal" fails with the error below:
"SAP service point ping error : 404 Connection Refused"
- On SM59, SAP-SUPPORT_PORTAL connection test is successful
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Solution Manager 7.2 as of SP06
Product
SAP Solution Manager 7.2
Keywords
404 Connection Refused, SAP service point ping error, SAP_SUPPORT_HUB_CONFIG , KBA , SV-SMG-INS-CFG-SYP , System Preparation , Problem
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