SAP Knowledge Base Article - Public

2609076 - Cannot update Dependent information for future Hires

Symptom

When you hire an employee in the system for a future date and for some reason you need to correct the dependent data you are not able to perform the correction because the dependent dos not appear when clicking in the edit (pencil) icon:

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Environment

SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

  1. Select the employee you have hired with future date;
  2. Navigate to dependent session;
  3. Click on the pencil icon;
  4. See that no dependent is displayed;

Resolution

When you open the edit UI, the UI will be empty because the effective date is per standard the today's date.

Change the effective date to be the hire date of the employee and the Dependent will be loaded.

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Keywords

dependet is not appearing; canot edit dependent; Global fields for Dependent not available; , KBA , LOD-SF-EC-DPD , Dependents Management , How To

Product

SAP SuccessFactors Employee Central all versions