SAP Knowledge Base Article - Public

2609144 - Application error when accessing Employee Profile and does not load any content - Employee Profile


Application error when accessing Employee Profile and does not load any content.

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. When clicking on "Employee Views" under role based permission an Assertion error is dispplayed;
  2. When navigating to Employee Profile an Application Error is displayed.


There is no template configured in Configure People Profile.


Select a profile template

  1. Go to Configure People Profile;
  2. You will be prompted to select a template and configure the profile views;


  3. Once you do that and save your changes the profile should load fine, as well as Employee Views permission.


Application error, Employee profile not load, Profile template, Assertion error, Employee Views, Employee Views permission, permission role, manage permission role, error, issue, open permission, grant permission, add permission, configure people profile, missing section, no section, missing configuration, Assertion failed: permission list is empty, Error in Permission roles for Employee Views section, Assertion Failed error in Employee View , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , LOD-SF-EP-CPP , Configure People Profile , Problem


SAP SuccessFactors HXM Suite all versions