Symptom
Customer is trying to search candidate's documents in Document Center and while searching they recieved Error "The data could not be loaded"
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Onboarding
- Document Center
- Search Document
Cause
the above mentioned error in Document Center can be caused due to multiple reasons and one of the reason is throttling limit got exceeded.
Resolution
- For Partners: Raise Ticket with Operation Team to increase throttling limit.
- For Customers: Please raise case with Support Team.
- For Support Engineer: Please refer internal memo section
Keywords
The data could not be loaded, Document Center, Onboarding, Error , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem
Product
SAP SuccessFactors Onboarding all versions