Symptom
Customer reported that startdate is not appeared in NewHireActivities tab for candidates.
Environment
SAP SuccessFactors Onboarding 1.0
Resolution
-
StartDate should be stored in a key WOTCStartDate in onboarding.
- Kindly check whether this key is maintained in any of PHV Panels and Holding value properly.
- Kindly check in admin center > Manage data > OnboardingCandidateInfo: whether hiredate field is holding value.
- hiredate field in OCI is mapped to WOTCStartDate key from Onboarding 1.0(Hard-coded).
- If Hiredate field is empty ,then value will not appear in StartDate in NHA Tab.
- Check in datadictionary > Integrations > CandidateCreate,PostPhv,Paperworkdone and WOTCStartDate field should added in these 3 tags.
- If it missed in above 3 tags, kindly raise a ticket to support team to add it by scripting.
Keywords
WOTCStartDate, StartDate, hireDate, NHA, Token, NHA Activity , KBA , LOD-SF-OBD-NHA , New Hire Activity , How To
Product
SAP SuccessFactors Onboarding all versions