Symptom
A User or some Users are not being updated or created in LMS (Learning).
Environment
SuccessFactors Learning Management System (LMS)
Cause
There are some connector exceptions that may cause the record to not being processed by LMS.
Resolution
Kindly verify the User Connector and User Connector - SF results following the steps below:
- Go to System Admin->Connectors;
- Select either User Connector or user Connector - SF depending on the connector you're using to import/update the User;
- Click "See Results";
- Click on the small icon under "View Details" for the particular connector run your are interested in;
- The results report will be generated.
See Also
2404463 - LMS Connectors - Connector Workbooks FAQ
Keywords
Connector, Report, User Connector - SF, Exception, Fail, Results, View Details, User, Updated, not created , KBA , LOD-SF-LMS-CON , Connectors , Problem
Product
SAP SuccessFactors Learning all versions