2609353 - Getting an error in PAM - The customer account of your current S-user is not authorized to access the download area of this software product version

Symptom

Cannot see download link under SAP Software Download Center in PAM
User authorization error is displayed even the S-user ID has authorization 'Software Download' assigned
Warning: The customer account of your current S-user is not authorized to access the download area of this software product version

Environment

SAP for Me > Software Center
SAP ONE Support Launchpad > Software Download application
Product Availability Matrix (PAM)

Keywords

Product Availability Matrix, Software Download, User Access, SWC , KBA , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , XX-SER-FORME , SAP for Me , Problem

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