After upgrade SAP GUI to 7.50, all the options under SAP menu in Dashboards Designer are grayed out.
SAP BusinessObjects Dashboards 4.1
SAP BusinessObjects Dashboards 4.2 Service Pack 05 or lower version
SAP GUI 7.50
Reproducing the Issue
- Upgrade SAP GUI to 7.50
- Open Dashboards Designer, found all the options are grayed out
According to the PAM, SAP GUI 7.50 is not supported by Dashboards Designer lower than Dashboard 4.2 Service Pack 05.
SAP GUI 7.50 hasbeen supported from BI 4.2 SP05 patch1, please refer to note 2574135.
The workaround is using SAP GUI 7.40, according to the PAM, recommended minimum supported SAP GUI 7.40 version is SAP GUI 7.40 Patch 2.
SAP BusinessObjects BI Platform 4.2 Supported Platforms (PAM)
SAP BusinessObjects BI Platform 4.1 Supported Platforms (PAM)
SAP GUI Dashboards grayed grey menu upgrade options not , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem