Symptom
postConvExtContactEmail is configured in the Candidate profile but when viewing the candidate application recruiters can view the said field.
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Environment
SuccessFactors Recruiting Management
Reproducing the Issue
- Configured postConvExtContactEmail in the Candidate profile, this will store the external candidate's email address after conversion from external to internal so that it can be later used for deconversion to re-issue candidate's login (https://launchpad.support.sap.com/#/notes/2249476).
- Although the field is not visible in the Candidate profile when viewed by the Candidate, it is visible in the Application when viewed by the Recruiter
Cause
This is an expected behavior.
Resolution
Candidate Profile fields and background elements cannot be hidden from internal recruiting users.
Note: postConvExtContactEmail is not a reportable field and cannot be searched in ad-hoc reporting
See Also
Recruiting Management Implementation Guide
Keywords
postConvExtContactEmail, Candidate Profile, application, recruiter , KBA , LOD-SF-RCM-CAP , Candidate Profiles , How To