SAP Knowledge Base Article - Public

2609853 - User is unable to update the section weights in the PM form - Performance Management

Symptom

User is trying to update the section weight of the Goal and Competency sections in the PM form bu the updated section weights are not being saved and reflected .

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Open the PM form from the user's inbox.
  2. Edit and update the section weight of Goals' and Competency section of the PM form
  3. The updated section weight of these sections are not reflected and saved.
  4. The old section weights are still displaying in the PM form.

Cause

The Summary section is hidden for the user in that specific step of the route map.

Resolution

When the Summary Section is hidden in some route steps, the users will have no permisssion to update the section weight of Goal and Competency sections of the PM form. In order to update and save the changes in the section weight, please enable the Summary Section for the user. Go to Admin Center > Manage Templates > [Select the template] > Edit Fields and Sections > Summary Section. Click Show advaced options > Section Permissions. Ensure the section is Enabled for the user in the required step.

Keywords

section weight, unable to save section weight, PM form, performance form , KBA , LOD-SF-PM-FRM , Forms & Templates , How To

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals all versions