Symptom
You have created an outgoing bank transfer, however the action to create the outbound file is disabled.
Environment
SAP Business ByDesign.
Reproducing the Issue
-
Go to Payment Management work center.
- Go to Payment Monitor view.
- Find the concerned bank transfer in Ready for Transfer status.
- Click Actions for Bank Transactions (or click the gear icon, depending on your UI model).
- The action Create Payment File is disabled/grayed out.
Cause
For the outgoing bank transfer you've selected, the payment medium format is Manual Payment. This format does not allow the creation of a payment file, hence the action Create Payment File is disabled.
Note that in any multiple selection that has at least one manual payment, this action remains disabled.
Resolution
This is the expected system behavior. You may set the payment order to In Transfer without creating the payment file.
In case a media file is required for data exchange with the bank for this payment, you need to re-create the payment with the correct payment medium format. The allowed payment formats for a specific bank account can be found in the master data of the MyBank.
Keywords
Bank Transfer. Create Payment File. Payment Format. Outbound File. , KBA , SRD-FIN-CLM , Cash and Liquity Managment , Problem