Symptom
Custom New Hiring Activity is configured based on business rule but it is not triggering to any candidate.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
Create two Onboarding process in Admin Tools -> Manage Onboarding Configure -> new hire activity planning process.
Create a business rule:
- Admin Tools ->Configure Business Rules-> Create New Rule
- Select location XXX to triger the YYY onboarding process
Result: Candidate with location XXX does not have Onboarding Process YYY
Cause
Candiadate Info object will have NULL in the location field
Resolution
Location field should be persent in first panel of PHV step as Candidate info object will be created as soon as first panel is process.
Note: If RCM integration see the KBA 2523738 - Business Rule for New Hire Activities doesn't work - Onboarding 1.0
See Also
Keywords
SF, Onboarding, ONB, OBD, New, Hire, Activity, Process, PHV, Trigger, Rule, Configured, Location , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem