SAP Knowledge Base Article - Preview

2610006 - Gray metrics for PUSH_GENERIC metrics due to error "Configuration XML likely did not reach the agent"


  •  You see grey metrics in System Monitoring for PUSH_GENERIC metrics and when doing a Data Collection Check the next error is displayed: "Configuration XML <zyx> likely did not reach the agent. Agent XML: <xyz>"
  • Visiting the e2emai logs of an agent, you see many authorization or permission errors:

Caused by: Permission denied

Caused by: The server sent HTTP status code 401: Unauthorized



  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


#SOLMAN, grey, System Monitoring, No Web service configuration for this access path, java.rmi.RemoteException: Service call exception; nested exception is, DPC_RT_STATUS_ERROR, , KBA , SV-SMG-MON-ALR-PRA , Metric / Event Provider in Diagnostics Agent , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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