2610048 - To Do list briefly showing additional items while loading

• Users see a large number of tasks in the To-Do tile on the BizX Home Page, then tasks disappear.
• When refreshing the home page, the To-Do tile appears briefly and a number is temporarily added to the counter.

SAP SuccessFactors HCM Suite

1. Login into the system
2. Note the number of courses appearing in the ToDo tile for "Take Courses"
3. Click on it and note that the number does not match
4. Logon to Learning and note the smaller number (the Take Courses pop-up) matches what's in the LMS learning plan

• The learning "Take Courses" tile is expected to show up briefly and then disappear once we know that there are no courses required.
• This was a performance improvement to allow the rest of the tiles to load while we wait for the count of courses to be returned.
• In certain cases the Take Courses call to get the number of outstanding courses will take a significant amount of time, and there is no way to know that the call will take a long time ahead of time. 

• This is working as the designed behavior, the transient appearance of to-do's behavior is for performance improving purpose.
• There are some To-do categories, like the learning related, that the To-do info collection is very time consuming. So, the page will first show the categories, then based on the actual To-do information collected from the actual data source, the categories will keep showing the actual data, or be hidden(if the actual todo count is 0).
• This is the reason that some categories are displayed at the beginning, then are disappeared a few seconds later

To‑Do Panel Hidden When Latest Shell Bar Experience Is Enabled

If the latest experience for the SAP shell bar is enabled, the To‑Do panel/icon will not appear in the header as documented in Changes Included in the SAP User Experience Updates | SAP Help Portal

This is because the To‑Do panel is being deprecated as it no longer aligns with SAP’s latest user experience standards.

See Deprecation of To-Do Panel | SAP Help Portal for more details on the deprecation. 

How to Check Whether the Latest Shell Bar Experience Is Enabled

1. Go to Company System and Logo Settings.
2. Search for Enable the latest SAP shell bar. 
   • If this is checked, the To-Do Panel will NOT be displayed on the header / shell bar. 
   • If this is unchecked, the To-Do Panel will be displayed. 

• SAP Help Portal - To-Do Tasks
• SAP Help Portal - Deprecation of To-Do Panel
• SAP Help Portal - Changes Included in the SAP User Experience Updates

Take Courses, To-Do, Learning, Home Page, UI-13680, Tasks, Learning Plan, deprecation, panel , KBA , LOD-SF-PLT-TOD , To-Do List Issues , LOD-SF-LMS , Learning Management System , Problem