SAP Knowledge Base Article - Preview

2610216 - Error: "Cannot Access External Data: Failed to fetch data provider data. (LO 26306)" is displayed while viewing a Dashboard based on Live office connection

Symptom

  • Error: "Cannot Access External Data: Failed to fetch data provider data. (LO 26306)" is displayed while viewing a Dashboard based on Live office connection on top of Webi report having prompts
  • "Error from webi.MissingPromptValuesException: "Failed to fetch data provider data.(LO 26306)"" is also found in the associated Fiddler traces.


Read more...

Environment

  • SAP BusinessObjects Dashboard Designer 4.x
  • SAP Live Office 4.x
  • SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2

Keywords

Webi Prompt, Live Office Prompt , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.