Symptom
- Error: "Cannot Access External Data: Failed to fetch data provider data. (LO 26306)" is displayed while viewing a Dashboard based on Live office connection on top of Webi report having prompts
- "Error from webi.MissingPromptValuesException: "Failed to fetch data provider data.(LO 26306)"" is also found in the associated Fiddler traces.
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Environment
- SAP BusinessObjects Dashboard Designer 4.x
- SAP Live Office 4.x
- SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2
Keywords
Webi Prompt, Live Office Prompt , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
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