Symptom
After sharing the first email with CRM, the second of two emails is shared to the same customer account automatically
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
- Desktop Connection for SAP CRM
- Desktop Connection for SAP CRM, enterprise edition
Product
Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
ConversationID, PR_CONVERSATION_INDEX , KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem
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